There are five known fundamental tastes in the human palate: salty, sweet, sour, bitter, and umami. Umami is the proteiny, full-bodied taste of chicken soup, or cured meat, or fish stock, or aged cheese, or mother's milk, or soy sauce, or mushrooms, or seaweed, or cooked tomato. "Umami adds body," Gary Beauchamp, who heads the Monell Chemical Senses Center, in "If you add it to a soup, it makes the soup seem like it's thicker--it gives it sensory heft. It turns a soup from salt water into a food." When Heinz moved to ripe tomatoes and increased the percentage of tomato solids, he made ketchup, first and foremost, a potent source of umami. Then he dramatically increased the concentration of vinegar, so that his ketchup had twice the acidity of most other ketchups; now ketchup was sour, another of the fundamental tastes. The post-benzoate ketchups also doubled the concentration of sugar--so now ketchup was also sweet--and all along ketchup had been salty and bitter. These are not trivial issues. Give a baby soup, and then soup with MSG (an amino-acid salt that is pure umami), and the baby will go back for the MSG soup every time, the same way a baby will always prefer water with sugar to water alone. Salt and sugar and umami are primal signals about the food we are eating--about how dense it is in calories, for example, or, in the case of umami, about the presence of proteins and amino acids. What Heinz had done was come up with a condiment that pushed all five of these primal buttons. The taste of Heinz's ketchup began at the tip of the tongue, where our receptors for sweet and salty first appear, moved along the sides, where sour notes seem the strongest, then hit the back of the tongue, for umami and bitter, in one long crescendo. How many things in the supermarket run the sensory spectrum like this?A number of years ago, the H. J. Heinz Company did an extensive market-research project in which researchers went into people's homes and watched the way they used ketchup. "I remember sitting in one of those households," Casey Keller, who was until recently the chief growth officer for Heinz, says. "There was a three-year-old and a six-year-old, and what happened was that the kids asked for ketchup and Mom brought it out. It was a forty-ounce bottle. And the three-year-old went to grab it himself, and Mom intercepted the bottle and said, 'No, you're not going to do that.' She physically took the bottle away and doled out a little dollop. You could see that the whole thing was a bummer." For Heinz, Keller says, that moment was an epiphany. A typical five-year-old consumes about sixty per cent more ketchup than a typical forty-year-old, and the company realized that it needed to put ketchup in a bottle that a toddler could control. "If you are four--and I have a four-year-old--he doesn't get to choose what he eats for dinner, in most cases," Keller says. "But the one thing he can control is ketchup. It's the one part of the food experience that he can customize and personalize." As a result, Heinz came out with the so-called EZ Squirt bottle, made out of soft plastic with a conical nozzle. In homes where the EZ Squirt is used, ketchup consumption has grown by as much as twelve per cent.
There is another lesson in that household scene, though. Small children tend to be neophobic: once they hit two or three, they shrink from new tastes. That makes sense, evolutionarily, because through much of human history that is the age at which children would have first begun to gather and forage for themselves, and those who strayed from what was known and trusted would never have survived. There the three-year-old was, confronted with something strange on his plate--tuna fish, perhaps, or Brussels sprouts--and he wanted to alter his food in some way that made the unfamiliar familiar. He wanted to subdue the contents of his plate. And so he turned to ketchup, because, alone among the condiments on the table, ketchup could deliver sweet and sour and salty and bitter and umami, all at once.
But easily the most powerful sequence is a visit with Peter Damon, a soldier who lost both arms in the Iraq war. In a transparent attempt to elicit pity, Moore in Fahrenheit 9/11 included footage (taken from an NBC News report about a new painkiller) of Damon in the hospital while he was recuperating from his grievous wounds. In MMHA we see a recovered Damon at home with his family, enjoying life, proud of his service. Damon has no patience for those who feel sorry for him. The only anger he feels is at Moore for exploiting him. Asked by Wilson what he would like to say to Moore, Damon addresses the camera: "I don't want any part of your propaganda. I don't agree with what you're doing." At the movie's recent premiere at the American Film Renaissance in Dallas, Wilson said, the audience grew really quiet during this scene: "You could hear a pin drop." But that changed when Wilson asks Damon if Moore had the right to make his movie. Despite his obvious distaste for Moore's film, Damon says without hesitation, "That's the reason we go off to fight � to defend his right to make a movie." At that, Wilson said, the audience erupted into the loudest cheers of the evening.As of this writing, Wilson is still hammering out the final details of a distribution deal, but he is optimistic that the film will be in theaters by early October.